The Excess Reduction Cover options vary by vehicle category. For each category, we have a range of options for maximum flexibility. The amount of excess in the event of an accident varies according to the excess option you choose, so you get to pick how much coverage you want.

Like any cover, however, there are exclusions. To find out more about these exclusions, check out our terms and conditions.

Our excess reduction options recently changed, so the options and inclusions available to you will depend on when your booking was confirmed or amended. To see which option applies to you, look at your confirmed or amended booking dates, as well as the type of vehicle you are travelling in. 

A FEW THINGS TO NOTE

• For hires of 51 days and over, a maximum of 50 days excess reduction premium will be charged.
• Bookings confirmed/amended on or before 30 April 2026 (Stress Free / Stress Free Plus Excess selected): a $300 security bond is held on your debit card to cover tolls, infringements, fines, and any additional hire charges. Refer to our Terms and Conditions.
• Bookings confirmed/amended on or after 1 May 2026 (Comprehensive Excess selected): a $300 security bond is held if paid by debit card, or just $1 if paid by credit card to cover tolls, infringements, fines, and any additional hire charges. Refer to our Terms and Conditions. 

• If you’ve complied with our Terms & Conditions, your bond required* will be automatically released 7 days after pick-up or 48 hours after drop-off whichever comes first. It may take 7-30 business days to reflect back in your available balance, depending on your bank. The bond is an authorisation only, not a charge so it won't appear as a refund. No money is taken - it simply reduces your available balance temporarily. Once released, your bank removes the hold. The bond amount varies depending on your vehicle category and Excess Reduction option selected. 

If you have any questions about our excess reduction options, feel free to get in touch with our team.