Your booking is governed by the Terms and Conditions that were in place on the date you confirmed or last amended your booking.

Bookings confirmed or amended on or after 01 May 2026:

Customer Rental Agreement

Customer Terms & Conditions

Bookings confirmed or amended on or before 30 April 2026:

Customer Rental Agreement

JUCY Rentals Terms and Conditions

Velocity Frequent Flyer - Customer Terms and Conditions

Click the link below to learn more about JUCY's Excess Reduction options. 

JUCY Excess Reduction

Win 5-Day JUCY Condo Campervan Hire

Competition Terms and Conditions

1. These terms and conditions together with any specific rules set out in Competition Notices (as defined below) are the Competition Rules (" Rules") and apply to competitions included on the www.jucy.co.nz website or any of our other websites (" Competition"), unless otherwise expressly stated. By entering a Competition, entrants agree to be bound by these Rules.
2. Rules specific to each Competition are displayed in a notice included on the www.jucy.co.nz web page posting for such Competition (" the Competition Notice") and are incorporated herein. In the event of a discrepancy between these terms and conditions and the Competition Notice, the Competition Notice shall prevail.
3. RENTAL DURATION a) The term of hire (‘Term of Hire’) in respect of the Vehicle shall commence at the time and date specified in the Rental Agreement (‘Start Date’) and cease at the time and date specified in the Rental Agreement (‘Return Date’). Car charges are calculated on a 24-hour basis. On the Return Date, the first hour is free; after the first hour late a full day hire applies. Campervan charges are calculated on a calendar day basis. When calculating the number of days the Vehicle is rented, the Start Date is counted as day one of the rental, regardless of pick-up time. The Return Date is counted as the final day of the rental regardless of drop off time.
4. JUCY Group (2020) LTD (“JUCY”) reserves the right to cancel or amend the Competition, the Competition Notice or these Rules at any time without prior notice. Any changes will be posted either within the Competition Notice or these Rules.
5. In the event of any dispute regarding the Rules, Competition Notice, conduct, results and all other matters relating to a Competition, the decision of JUCY shall be final and no correspondence or discussion shall be entered into.
   Qualifying Entrants.
6. Employees of JUCY or any company involved in the Competition or any advertising agency or web company connected with JUCY or any such person subsidiary or associated companies, agents or members of their families or households, are not eligible to enter the Competition. JUCY reserves the right to verify the eligibility of all entrants.
7. Additional eligibility requirements may apply to a specific Competition, e.g. a valid passport, visas and/or driver’s licence will be required if the Competition is a car or includes travel outside New Zealand and/or car hire. 
8. By entering the Competition, you hereby warrant that all information submitted by you is true, current and complete. 
9. JUCY reserves the right to disqualify any entrant if it has reasonable grounds to believe the entrant has breached any of these terms and conditions.
10. In the event that any entrant is disqualified from the Competition, JUCY in its sole discretion may decide whether a replacement should be selected. In this event, any further entrant will be selected on the same criteria as the original entrant and will be subject to these Rules.
    Competition Entries.
11. Only one entry per person per Competition is allowed and multiple entries will result in an entrant being disqualified (unless this is a photo competition, where more than one entry is acceptable but only one entry can win).  Where a winner has been selected and JUCY discovers or has reasonable grounds to believe the winner has made more than one entry, JUCY reserves the right to select an alternative winner. Any further entrant will be selected on the same criteria as the original entrant and will be subject to these Rules.
12. Competition entries must be made in the manner and by the closing date specified on the Competition Notice. Failure to do so will disqualify the entry.
13. Proof of posting or emailing cannot be accepted as proof of delivery. JUCY cannot accept responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, alteration of, or unauthorised access to entries, or entries lost or delayed whether or not arising during operation or transmission as a result of server functions, virus, bugs or other causes outside its control.
14.  Entrants should note that unless stated otherwise, JUCY does not accept responsibility for the return of any Competition entries, including those consisting of artistic or other material.
15. You must answer all questions on the Competition form to be eligible.
16. Competition participants (" Competitors") must be 18 years of age or more.
17. The Competitors biographical details and names and photographs and audio-visual recordings of the Competitors may be used for publicity purposes in all media by JUCY and Competitors agree that they must make themselves available for this purpose.
18. All photos/video /media submitted to JUCY becomes the intellectual property of JUCY to be used in this and any further advertising/promotions.
19. Competitors agree that they will if requested by JUCY, appear in a “trailer” or other advertisement designed to promote the company.
20. Where the prize is a trip, Competitors agree that the winner will make themselves available on request for promotional photographs and video and that JUCY may transmit and authorise the transmission of the edited recording, together with their photographs and biographical material, for any purpose and by any means throughout the world in perpetuity.
21. Where the prize is a trip, the prize does not include the cost of passports, airfares, visas, medical expenses, spending money, airport or hotel transfers, travel or personal insurance, items of a personal nature, meals or beverages, airport or port taxes, government taxes or levies, laundry, telephone calls, additional nights or room upgrades. The prize is non-transferable and not redeemable for cash. All components of the prize must be taken together.
22. It is a condition of accepting a travel prize that the winner may be requested to present a credit card upon arrival at the hotel/rental branch to cover all incidentals which may be incurred.
23. JUCY reserves the right to conduct security verification checks in relation to the prize winner at its absolute discretion. The prize winner may be required to sign a declaration confirming eligibility to accept the prize.
24. The prize winner is advised that tax implications may arise from prize winnings and independent financial advice should be sought prior to acceptance of the prize.
25. Prize winners will be notified in the manner and within the time specified on the Competition Notice. Return of any prize notification as undeliverable or failure to reply within 30 days may result in disqualification and selection of an alternate winner. If more than one prize is awarded only one prize per entrant will be awarded.
26. Claims for prizes must be made in the manner and within 30 days of JUCY contacting the winner. Failure to claim a prize within this time or in the manner specified may result in disqualification and selection of an alternate winner.
27. Prizes are non-transferable and there is no cash alternative. JUCY reserves the right to substitute prizes of equal, greater or less value at any time.
28. All taxes, insurances, transfers, spending money and other expenses (including meals or personal expenses, upgrades, petrol etc) as the case may be unless specifically stated, are the sole responsibility of the prize winner.
29. If for any reason this competition is not capable of running as planned including, but not limited to infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of JUCY which corrupts or affects the administration, security, fairness, integrity or proper conduct of the Competition, JUCY reserves the right in its sole discretion to cancel, terminate, modify or suspend the Competition.
30. By entering JUCY's online competitions you accept the following:-
      - A complete release of Facebook by each entrant or participant
      - Acknowledgement that the promotion is in no way sponsored, endorsed or administered by, or associated with Facebook
      - Disclosure that the participant is providing information to JUCY and not to facebook
31. All promotions are no way sponsored, endorsed or administered by, or associated with, Facebook. You understand that you are providing your information to JUCY and not to Facebook. This information will only be used to send subscribers updates from JUCY.
32. To the full extent permitted by law, JUCY will not be liable to the winner in respect of any claim for any loss, damage or injury whatsoever (including, without limitation, any consequential, indirect, special, punitive or incidental damages) or for any physical or mental injury suffered by the winner or friend as a result of or in connection with the Competition or by reason of the utilisation or application of any prize won in the competition.
33. JUCY respects privacy rights under the Privacy Act 1993 and is required to comply with the privacy principles in respect of the collection of personal information from individuals.
34. These terms and conditions shall be governed by and construed in accordance with the laws of New Zealand and shall be subject to the non-exclusive jurisdiction of New Zealand courts.

Wikicamps members Terms and Conditions