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Some JUCY Reviews
While we’re not afraid to toot our own horn, we love to hear our customers toot it more.
Read our real-time, real-traveller reviews to assist you to book your New Zealand campervan & car with confidence.
Hired a car through JUCY in Queenstown. The online process was easy and the car we got was clean and nice to drive. I accidentally ordered the wrong sized car seat, which they corrected within minutes of arrival with no worries. Would happily hire through them again.
Awesome service (staff / shuttle, and even the crew that work behind the scenes). Rented a Mazda recently and even though I loath autos, this was a sweet rental and cheap on petrol .. oops my secret is out. But for the budget wary travellers, this is great advise when petrol is so expensive. I will rent again. PS. Cheap deals too when staying with JUCY Snooze who I recommend as well. Happy travelling and enjoy the journey.
Everything is impeccable. The car was working. Professional service. Staff nice. I unloaded the battery, road assistance arrived within the hour. I definitely recommend JUCY. A great company, I will use the next time. Satisfied from Poland
Great customer service on the ground and during an online live-chat. Car was in great shape and made our trip extra special.
It's so fun and a very economical way to travel. We were able to take care of food and transportation and lodging for our family of five (two kids and a baby) for less than the cost of staying in hotels. Only going to restaurants once a day, rather than three times, makes the trip much more affordable! You van stay at free campsites along the way (use the Wikicamps app). JUCY was one of the only campers that had five seatbelts we could find. Highly recommend.
Very affordable and easy to hire van service
Both the campers and the staff I have found to be good quality. The outfit of the vehicles, combined with the bold and fun branding are second to none in their price range - highly recommend the camper, and even the other JUCY campers toot as you pass as we are all enjoying the trips so much. The service has also been great as long as we the buyer are patient and clear on what we want ie; you're not a nightmare customer as we can all be at times. My family has used 3 brands of campers in NZ, and JUCY service and quality for money is the best.
All you need to live the van life in NZ
Just hired a JUCY Champ for a 12 day South Island tour. I have to say, the pick-up and drop-off couldn't have been easier. Pick up took 15 minutes and when dropping off, the guy literally took the keys off us and we got in the shuttle bus to the airport terminal!
The people carrier was comfortable when driving and very cosy to sleep in both the van and in the tent on the top...
Great value for money and good comfortable vehicle with many useful features!
Great service overall and very friendly staff
Loved ease and convenience. Super friendly service.
Excellent service, most helpful booking in staff. An upgrade was most appreciated.
This is my 2nd time using Jucy vans & the great staff here at the Brisbane office always go above and beyond,they're so friendly & welcoming & helpful that I can not fault anything about Jucy hire at all. I will be getting the word out to my family & friends to use this service when hiring.Thanks Jucy you will lose us again soon.
10/10. Staff were very friendly and helpful. Explained the set up of the van and were very thorough.
Great Van set up , for cooking and sleeeping.Cant wait to hire one again So much FUN.
Loved everything, how clean the vehicle and bedding was and nearly everything was included. Only improvement, it would be really lovely if you included some dishwashing liquid as a nice little touch?
Service was fast, efficient and very friendly
The staff were wonderful. The process was relatively easy. The car was fabulous.
Ease of use, no fuss and professional and friendly staff.
I liked how smooth and easy the all process was and the cleanliness of the vehicle.
The staff was very nice and friendly.
The staff were incredibly accomodating and considerate. I felt like a friend was looking after me and felt that the professional and personal mix was great. I was underway on my journey feeling good! The British guy at the desk I forgot his name was brilliant.
Every time I pickup from the Brisbane depo every staff member is so nice, thank you!
Really enjoyed Jucy, modern, comfortable, warm, great campervan for travelling around NZ :)
Just always such a good deal
Friendly staff, very tidy and clean campers and had everything we needed.
Service was great.....James the manager at Brisbane Depot was fantastic !!
Jucy is great . Reasonable, best cars and extremely convenient
Everything about the vehicle, great on the road and plenty of space
Quick, easy, friendly service both online and in person. Affordable
The service (Alex) is awsome, the car is perfect. I strongly recommend Jucy in Adelaide. Roger, from Germamy.
Affordable, helpful staff, flexible drop off, clean car
My sister and I were so gutted we couldnt get the rental we had booked from another company because she forgot to bring her drivers licence. We called all the other rentals and they wouldnt release the car without a matching driver licence and credit card. We were so gutted! I then called Jucy and the person over the phone was so helpful! He said it was possible to use my licence and use my sisters credit card. Relieved is an understatement. The person who picked us up in the shuttle was friendly - the lady at the office was super friendly too! The whole process took less than 5 mins and we had a car! Totally saved the trip!!! And by the way Jucy was almost $200 cheaper than the original car company we booked so that was the cherry on top. Jucy were a lifesaver and so warm and friendly, efficient and no hassles. Will definitely rent from them again. Thank you!!!
Great to have a shuttle ready and waiting at airport, she was very friendly and helped with local knowledge questions i had. A great experience, the vehicle was super cheap and reliable - i had an elcheapo vehicle and no problems at all. Would use Jucy again no doubt.
The process was easy and the staff were friendly
Amazing customer service and amazing cars
Friendly efficient service and attended to our needs. Thanks for the upgrade, much appreciated.
Love Jucy! Four times now for me, great company! Planning number five.
I cant think of anything that needs to be improved from my recent dealings with Jucy, very helpful and kind staff, ive never had any of the cars ive hired fail on me and i use Jucy few times a year when i travel to cairns for tafe, keep up the great service!!
Whenever I had a problem with breakdown to insurance renewal or extension of hire, service could not have been better. So helpful and beneficial. Jucy are like no other car hire company that I have dealt with and would have no hesitation in using them again.
Jucy team in Auckland are awesome, very friendly and extremely helpful! Would most definitely do another trip :)
The van was great, we were able to go and stay as we pleased.
Great flexibility and pragmatism by staff to help during COVID. Van is clean and tidy, great value for money!
Service by staff was excellent
Prompt, efficient & friendly
Very good customer service. Friendly and professional staff.
Easy to book; friendly staff; good and fair prices
No doubt Tourism New Zealand’s #pureNZ campaign (and feedback from every friend and relative that’s visited) has made a visit to our faraway shores desirable. Add in these tidbits to shift that from want to need!
- Nowhere in New Zealand is more than 128km from the sea. That means a beach road trip is accessible in less than two hours. Even if you’re on the ski slopes!
- For the ultimate soak, New Zealand has the largest hot water spring in Rotorua, and it’s lush!
- At present, there are an estimated 70,000 land-based native animals and plants unique to New Zealand! Wow! Hiking gives you the best chance of spying our unusual flora and fauna.
Oh man, where to start on giving you a tease on New Zealand’s best attractions? There are so many! Here’s some:
- Hiking across our beautiful country is a must-do – even if you’re a couch potato! With a range of trails – from short strolls to the 3,000km Te Araroa tramp there truly is something for everyone.
- Get wet! Whether you’re planning on whale watching, scuba diving, canyoning, or even great white shark cage diving, our water-based activities are worthy of your Kiwi itinerary.
- Traditionally New Zealand food was not a massive enticer to visit (Marmite, anyone?). However, a recent surge in new and creative eateries means that your belly can be as full as your heart here.
Where to go in New Zealand? Everywhere, duh! But seriously: read our quick guide to narrow your choices down:
- If you’re into more thrills than Stephen King, consider the south of the South Island. While Queenstown clearly wears the adventure crown, the rest of the region has some mind-blowing activities to entice, also.
- If the sound of white beaches, sandboarding, Maori culture, and dolphins frolicking sound like fun, head north from Auckland. The Bay of Island, Cape Reinga, and Whangarei Heads all impress.
- Keen on sunny bays, cute towns, and wineries galore? Drive north from Christchurch to the Marlborough Sounds. Tackle the Queen Charlotte Track, meander around Picton, or head to the famed Cloudy Bay Vineyards (with a sober driver, of course).